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ThePhotoStick® Support Center

Easily access all the information you need, from FAQs and user guides to video tutorials and expert tips.

Android OS

Android OS 8.0 and Later

iOS

iOS and iPadOS 13.0 and Later

Windows OS

Windows 7 SP1 and Later

macOS

Mac OS X Version 10.13 and Later

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We're Here to Help!

Click the gray circle near the bottom right corner of this page to begin chatting with a member of our Support Team.

Live Chat available Monday-Saturday, 8am-8pm PST

Not Sure Where to Start?

Select your ThePhotoStick product to learn the ins and outs of your new backup device.

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ThePhotoStick® Omni

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ThePhotoStick® Mobile

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ThePhotoStick®

Still Can't Find What You're Looking For?

Our support team is ready to assist you. Simply start a chat with them by clicking the chat circle near the bottom right corner of this page or send them a message using the form below.

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NOTICE: Disabling cookies may affect your experience on our website. If you have already denied cookies and wish to chat with a Support Agent please follow these steps: 1) Click the Consent Settings button. 2) Select Allow All cookies. 3) Refresh your browser. 4) Click the chat widget on the bottom right.