Shipping Information for ThePhotoStickยฎ
Delivery times may be extended due to volume and carrier availability, and we are currently experiencing longer than normal shipping times to international destinations. Thank you for your patience as we work through this together!
Standard Shipment Times Vary by Location:
US Destinations: 5-8 business days in transit
Canada: 2-6 weeks in transit
International Destinations: 2-8 weeks in transit
*Please note that certain international destinations, such as Mexico and Israel, are experiencing longer shipping delays.
Shipping Delays
Most International packages are delivered within 2-8 weeks, however, some packages have been delayed by an additional 2-6 weeks. To minimize delays, be sure to provide an accurate shipping address and telephone number.
Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay. WE ARE NOT RESPONSIBLE for any packages lost, stolen or delayed by the shipping or postal service.
Tracking Your Current Order:
All shipments are sent by DHL Global Mail
You can track your shipment via the DHL Global Mail tracking system by clicking the button below.
International Customs Fees and Taxes
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
We have no advance knowledge of such fees, cannot manipulate the values, and cannot pay potential fees for you. You are responsible for any importation costs that may arise.
Shipping and Tracking FAQs
Still Can't Find What You're Looking For?
Our support team is ready to assist you. Simply start a chat with them by clicking the blue chat circle at the bottom right of this page or send them a message using the form below.